Privacy policy
PRIVACY POLICY
Last updated: October 8, 2026
Wimloo is operated by EchoLane, LLC.
This Privacy Policy describes how Wimloo ("Wimloo," "we," "us," or "our") collects, uses, stores, and shares your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us, including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Payment-related information
• Customer support communications
• Information you provide when contacting us
We may also automatically collect certain technical information when you use our website, including:
• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referring website
• Website activity
• Cookie and similar technology information
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
• Process and fulfill orders
• Process payments
• Provide shipping and delivery services
• Send order confirmations and updates
• Provide customer support
• Process returns and refunds
• Prevent fraud and unauthorized transactions
• Improve our website and customer experience
• Maintain the security of our Services
• Comply with legal and regulatory requirements
• Send marketing communications where permitted and where appropriate consent has been obtained
3. PAYMENTS
Payments made through our website may be processed by third-party payment providers.
We generally do not directly store complete payment card numbers.
Payment providers may collect and process your payment information in accordance with their own privacy policies, security requirements, and applicable laws.
4. SHOPIFY
Our online store is hosted by Shopify.
Shopify provides the ecommerce platform that allows us to offer products and services to you.
Shopify may collect and process certain personal information relating to your use of our website, purchases, device, and transactions in order to provide its services, maintain security, prevent fraud, and improve its platform.
Your information may be processed by Shopify and its service providers in countries other than your country of residence.
5. SERVICE PROVIDERS
We may share personal information with service providers that help us operate our business, including providers involved in:
• Payment processing
• Order fulfillment
• Shipping and logistics
• Website hosting
• Ecommerce technology
• Fraud prevention
• Analytics
• Email communications
• Customer support
• Advertising and marketing
We only share information reasonably necessary for those providers to perform services on our behalf or as otherwise permitted by law.
6. SHIPPING AND FULFILLMENT
In order to fulfill and deliver your order, we may provide necessary personal information to suppliers, fulfillment partners, warehouses, shipping carriers, customs authorities, and logistics companies.
This may include your name, delivery address, phone number, email address, and order details.
7. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, and similar technologies to:
• Operate the website
• Remember your preferences
• Maintain shopping cart functionality
• Understand how visitors use our website
• Improve website performance
• Prevent fraud
• Measure marketing effectiveness
• Provide relevant advertising where permitted
You may be able to manage cookies through your browser settings.
Disabling certain cookies may affect the functionality of our website.
8. ADVERTISING AND ANALYTICS
We may use third-party advertising and analytics services to understand website activity, measure performance, and improve our marketing.
These services may collect information about your browser, device, website activity, and interactions with advertisements.
Where required by applicable law, we will obtain consent before using certain advertising or tracking technologies.
9. HOW WE SHARE PERSONAL INFORMATION
We may share personal information:
• With Shopify
• With payment processors
• With shipping and fulfillment providers
• With analytics and advertising providers
• With customer support and technology providers
• When required by law or legal process
• To prevent fraud or protect our customers, business, or legal rights
• In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business
We do not sell personal information in exchange for money.
10. INTERNATIONAL DATA TRANSFERS
Because we operate an international ecommerce business and use service providers located in different countries, your information may be processed or stored outside your country of residence.
Where required, we and our service providers use appropriate safeguards for international transfers of personal information.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Fulfill the purposes described in this Privacy Policy
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Comply with legal, tax, accounting, and regulatory obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
12. YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used
• Opt out of certain marketing communications
These rights may be subject to exceptions or limitations under applicable law.
To submit a privacy request, contact us at:
wimloostore@gmail.com
We may need to verify your identity before completing certain requests.
13. MARKETING COMMUNICATIONS
If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe option included in the communication.
You may still receive transactional communications relating to orders, payments, shipping, refunds, account security, or customer service.
14. CHILDREN'S PRIVACY
Our website and purchasing services are intended for adults.
We do not knowingly collect personal information directly from children below the minimum age required to provide consent under applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.
15. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
16. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.
The latest version will be posted on this page with the updated date shown above.
18. CONTACT INFORMATION
Wimloo is operated by:
EchoLane, LLC
Legal Entity:
EchoLane, LLC
Business Address:
2668 Noaman Street
Ath Thurayya District
Al Qatif 32645
Kingdom of Saudi Arabia
Email:
wimloostore@gmail.com
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us at:
wimloostore@gmail.com